Customer Support Hub

Your BOX12 Success Starts Here

From launch day to long-term engagement, this is your go-to resource for training guides, marketing materials, operational support, and everything else you need to deliver a world-class BOX12 experience.

Marketing materials

Access ready-made content to promote BOX12 and drive member engagement.

Success Guide

Training guides, best practice resources, and operational support to get the most from BOX12.

Report an issue

Experiencing an issue? Log it here and our support team will get it resolved as quickly as possible.

Essential documents

Warranty information, service agreements, and operational documentation for reference.

Raise a quote

Request a quote for new BOX12 products or additional equipment for your facility.

Buy a part

Order replacement parts, gloves, and accessories to keep your BOX12 installation running.