Elevating the Gym Member Experience: Smart Strategies for Operators with Limited Staff
The fitness industry faces a turnover rate of 30% to 50% annually for fitness staff, which is notably higher than the national average across all sectors, estimated at about 22% (Future of Fitness). This high turnover can disrupt the continuity and quality of service, which is crucial for member retention. On top of this, the […]
BOX12 opens at Serco Leisure
Shrewsbury Sports Village, which is operated by Shropshire Community Leisure Trust in partnership with Serco Leisure, has launched the BOX12 In Club solution, utilising a former workout studio to bring something fresh to fitness fans. Louise Crossland, National Health & Fitness Manager for Serco Leisure said: “BOX12 provides a full, high-intensity workout, using the concept […]